Privacy Policy

Section 01

Who We Are

Tsalach Leadership LLC ("Tsalach Leadership," "we," "us," or "our") is a leadership coaching, virtual staffing, and AI compliance consulting company based in Texas. We operate the website located at tsalachleadership.pro and all subpages thereof (the "Site").

We are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have over it.

By using our Site or engaging with any of our services, you agree to the practices described in this Privacy Policy.

Section 02

Information We Collect

We collect information in the following ways:

Information You Provide Directly

• Name and contact details — when you fill out a contact or discovery call form
• Email address and phone number — when you inquire about services or register for a program
• Payment information — processed securely by our payment processor; we do not store your full card number on our servers
• Business information — company name, role, goals — when you apply for staffing or coaching services
• Messages and communications — emails, chatbot messages, or form submissions you send to us

Information Collected Automatically

• IP address and device information — browser type, operating system, referring URL
• Usage data — pages visited, time spent on site, clicks, and navigation behavior
• Cookie data — see Section 5 for full details

Section 03

How We Use Your Information

We use the information we collect to:

• Deliver and improve our coaching, staffing, and AI services
• Process payments and send receipts through our secure payment processor
• Respond to inquiries and schedule discovery calls or sessions
• Send program-related communications (session links, reminders, and course materials)
• Send marketing emails and updates — you may opt out at any time
• Analyze Site traffic and improve user experience
• Comply with legal obligations
• Prevent fraud and protect the security of our Site and services

We do not sell your personal information to third parties for their own marketing purposes.

Section 04

Third-Party Services

We work with trusted third-party providers to operate our business. These providers may receive limited information necessary to perform their functions:

• Payment Processor — handles secure payment transactions. Their privacy policy governs the handling of payment data.
• Font Delivery Service — used to load website fonts. Basic usage data may be collected in the process.
• AI Chat Assistant — our website chat assistant ("Chloe") is powered by a third-party AI platform. Conversations may be stored to improve service quality.
• Analytics Service — we may use a third-party analytics tool to understand Site traffic. Data is anonymized where possible.
• Video Conferencing Platform — live sessions and masterclasses are hosted via a third-party video platform. Their privacy policy applies to those interactions.
• AI Video Platform — AI video masterclass content is delivered via a third-party AI video platform. Their own privacy policy governs their services.

We require all third-party providers to maintain appropriate safeguards for your information consistent with this Privacy Policy and applicable law.

Section 05

Cookies & Tracking

Our Site uses cookies — small text files stored on your device — to improve your experience and analyze traffic. We use the following types:

• Strictly Necessary Cookies — required for the Site to function properly
• Performance/Analytics Cookies — help us understand how visitors use the Site
• Functionality Cookies — remember your preferences and settings

You may disable cookies through your browser settings. Doing so may affect the functionality of certain parts of the Site. Most browsers allow you to control cookies through their settings preferences.

Section 06

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

• Contact and inquiry data — up to 24 months after last contact
• Client records — for the duration of the client relationship and up to 3 years thereafter
• Payment records — as required by law and our payment processor's data retention policies

When your data is no longer needed, we securely delete or anonymize it.

Section 07

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal data we hold about you
• Correction — request that we correct inaccurate or incomplete data
• Deletion — request that we delete your personal information, subject to legal retention requirements
• Opt-Out of Marketing — unsubscribe from marketing emails at any time using the link in any email we send
• Restriction — request that we limit how we use your data in certain circumstances
• Data Portability — request your data in a portable, machine-readable format where applicable

To exercise any of these rights, contact us at admin@tsalachleadership.pro. We will respond within 30 days.

Section 08

California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights:

• Right to Know — you may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, our business purpose for collecting it, and any third parties with whom we share it
• Right to Delete — you may request deletion of your personal information, subject to certain exceptions
• Right to Opt-Out of Sale — we do not sell personal information as defined under CCPA. If this changes, we will notify you and provide an opt-out mechanism.
• Right to Non-Discrimination — we will not discriminate against you for exercising any of your CCPA rights

To submit a CCPA request, email admin@tsalachleadership.pro with "CCPA Request" in the subject line. We may need to verify your identity before processing your request.

Section 09

Canada & International Visitors

Our Site is operated from the United States. If you are visiting from Canada, the European Union, or another jurisdiction with data protection laws, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

Canadian residents have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including the right to access and correct personal information we hold about you. Contact us at admin@tsalachleadership.pro to exercise these rights.

By using our Site, you consent to the transfer, processing, and storage of your information in the United States.

Section 10

Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at admin@tsalachleadership.pro and we will take prompt steps to delete that information.

Section 11

Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include secure HTTPS transmission, limited internal access to personal data, and use of trusted third-party providers with their own security standards.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

Section 12

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this page periodically to stay informed. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.

Section 13

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:

• Email: admin@tsalachleadership.pro
• Phone: (903) 776-0359
• Website: tsalachleadership.pro
• Company: Tsalach Leadership LLC, Wyoming, United States

We are committed to working with you to resolve any concerns about your privacy in a fair and timely manner.